WHAT IS YOUR COMMUNICATION POLICY?

ALL COMMUNICATION SHOULD BE THROUGH EMAIL OR PREFERABLY TEXT. PLEASE ALLOW 24-72 HOURS FOR A RESPONSE. MESSAGES RECEIVED AFTER BUSINESS HOURS WILL BE ADDRESSED ON THE NEXT BUSINESS DAY. 

INFO@JPARKERDESIGNS.ORG | (404)482-2943

WHAT DAYS ARE YOU OPEN?

MONDAY - FRIDAY 11AM-8PM
SATURDAY & SUNDAY  CLOSED
CLOSED ALL MAJOR HOLIDAYS

WHAT IS YOUR TURNAROUND TIME?

LOGOS PLEASE ALLOW 5-10 BUSINESS DAYS 
NON-PRINT SERVICES (E,FLYERS, POSTCARDS, BUSINESS CARDS, HIGHLIGHT COVERS, ETC.) PLEASE ALLOW 3-5 BUSINESS DAYS 
PRINT SERVICES PLEASE ALLOW 3-7 BUSINESS DAYS. (IF BEING SHIPPED)
WEB DESIGN PLEASE ALLOW 2-8 WEEKS

PRINT ORDERS MUST BE PLACED BY TUESDAY AT 3PM IN ORDER TO RECEIVE WITHIN THE SAME WEEK!

WHAT DO YOU NEED TO BEGIN MY PROJECT?

1.) SUBMIT YOUR ORDER

2.) BE SURE TO LEAVE A DETAILED PROJECT DESCRIPTION. EMAIL ALL PICTURES & LOGOS TO INFO@JPARKERDESIGNS.ORG.

HOW MANY REVISIONS AM I ALLOWED?

YOU ARE ALLOWED (2) COMPLIMENTARY REVISIONS. AFTER MAKING THE (2) REVISIONS, YOU WILL BE CHARGED AN ADDITIONAL $15 TO MAKE ANY CHANGES. PLEASE THOROUGHLY LOOK OVER YOUR DESIGN & PROOF IT BEFORE LETTING US KNOW TO SEND YOU THE FINAL.
COMPLIMENTARY REVISIONS WILL ONLY BE HONORED FOR 24 HOURS. AFTER 24 HOURS, YOU WILL BE CHARGED FOR ANY CHANGES.

WHAT IF YOU SEND MY DESIGN & THERE ARE MORE THAN (2) REVISIONS NEEDING TO BE MADE?

AS LONG AS ALL ISSUES ARE ADDRESSED WITHIN THAT (2) REVISION TIME PERIOD, THAT IS PERFECTLY FINE. PLEASE THOROUGHLY PROOF YOUR DESIGN TO AVOID ANY ADDITIONAL FEES.

HOW LONG DO I HAVE TO PAY MY REMAINING BALANCE INVOICE?

YOU HAVE 24 HOURS TO PAY ANY OUTSTANDING INVOICES BEFORE YOUR PROJECT IS CONSIDERED ABANDONED. AFTER BEING ABANDONED, YOU WILL BE CHARGED THE FULL PRICE.

CAN I SEE A FEW DESIGNS OF WHAT I WANT BEFORE I PAY?

A DEPOSIT IS REQUIRED IF NOT ABLE TO PAY IN FULL. NO EXCEPTIONS